Bigger Computer Monitors = More Productivity
Posted by Ben Worthen
Working late? Blame your computer screen. A new study finds that bigger monitors make people more productive.
Researchers at the University of Utah tested how quickly people performed tasks like editing a document and copying numbers between spreadsheets while using different computer configurations: one with an 18-inch monitor, one with a 24-inch monitor and with two 20-inch monitors. Their finding: People using the 24-inch screen completed the tasks 52% faster than people who used the 18-inch monitor; people who used the two 20-inch monitors were 44% faster than those with the 18-inch ones. There is an upper limit, however: Productivity dropped off again when people used a 26-inch screen. (The order of the tasks and the order of computer configurations were assigned randomly.)
The study concluded that someone using a larger monitor could save 2.5 hours a day. But James Anderson, the professor in charge of the study, tells the Business Technology Blog to take that result with a grain of salt: It assumes that someone will work non-stop for eight hours, which no one will, and that the tasks they perform will all benefit from a larger screen, which isn’t always the case. But things like moving data between files are ideally suited to bigger or multiple screens. Anderson, who uses a computer with two 20-inch screens and one 24-inch one, recommends that businesses take the time to match employees with the proper size screen based on job requirements.
A caveat: The study was funded by NEC, which makes computer monitors. But Anderson says that it was vetted by the University’s research board. Also, he doesn’t care who businesses buy their monitors from – he just wants businesses to realize that the right monitor can make someone more productive. And if a tech department has to buy 500 of the same size in order to get a bulk discount? Buy the biggest ones you can, Anderson tells us. “Size matters,” he adds.
In our company, we have about 30 employees running OS 9 and using 15″ monitors. I wonder how our productivity would rise if we would actually invest some dollars in equipment, not just grasping at bloated profits?
What percentage of businesses do you think can afford new equipment like 24″ monitors? I know in my industry (newspaper), they are doing everything they can to continue the unrealistic profit margins. Even at the expense of happy employees.
Well, I’ve just bought two HD NEC monitors for a client’s editing system (I DON’T work for NEC) and before I delivered the system, I used it for less creative work with spreadhseets and email and some page-layout. It was another world. I had 3800 pixels to play with (horizontally). I spent less time have to work out which window to open and organise my mental processes to jump between things because most of what I needed was in front of my eyes at all times.
But I wouldn’t just say size is the thing - quality too. When you’re staring at something all day, the sharper, cleaner and more vibrant it is, the less your head is going to start pounding and the more your eyes will be functioning without strain.
Oh, and you might have a more relaxed evening too.
This should really seem to be a no-brainer. We coders have known forever that dual-head is more than a marginal increase in productivity. Imagine … code spec and CM tool on one screen, IDE on the other. It’s a marvelous arrangement. Has been for years.
The results don’t tell you much otherwise.
Funny, Apple pulled the same stunt not too long back. Had an “independent study” done about how larger cinema displays make people more productive. I do agree though with the general consensus; more screen real estate makes it easier/faster to produce. We were recently granted two 19″ LCDs after many years of developing on ONE 19″ CRT. Night and day.
Yeah, bigger screens make it much nicer to watch YouTube videos at work too!
Raza Imam
http://SoftwareSweatshop.com
I was going to send this post to my boss, but that last comment about YouTube blew my cover :OP
Got my bosses to finally get me a bigger screen for my desktop at work - now if I can convince them to just run Linux instead of Windows…
Has anyone put together a set of suggestions for how to best utilize the multiple monitors? I suspect there are some sub-optimal situations that are initially thought to be useful.
FWTW I was convinced by the Apple study and tried to work with 2 screens. However, I am very mobile and tend to work from different places (home, work, meeting rooms, train) with my ultraportable. I found my gear and me having trouble adjusting to situations with or without another screen.
The size of the monitor can of course be a factor, but isn’t the total number of pixels what counts (provided your eyesight can handle the resolution)? What where the pixel settings in this study? One more thing - having worked with both large hi-res and dual head setups for years, I can say that productivity increases over time. To utilize the setup properly you must get used to it. To me, soon 50, bigger screen with same number of pixels is very nice to save straining my eyes or using specs.
I suspect this is purely an example of the Hawthorne Effect (if you don’t know what that is, look it up, it’s a wonderful thing).
This photo is the result of 20 hours worth of wiring and configuration. I used Widows Vista 64B, in a fairly typical self-built box (AMD/ Nvidia MOBO). I tried to put an ATI X1300 PCI video card in it but struggled for hours to get ATI and Nvidia to play nice, vista wasn’t helping much either.
It sure is sweet though:
http://christianleeds.com/newoffice/desk.jpg
wow, and i bet Sony will soon be releasing a study that says Bigger Plasma TVs improves the vision of those that watch t.v. Why would anyone care about the research on monitors completed by a firm that sells them? It is a sales gimic, used since there has been a slow down in tech dept. purcahases lately..
- Richard
Hedge Fund
Maybe it`s not how big a computerscreen, but how much of the rest of the world you can see…
Well after all you do have TWO eyes! :=)
I think it all comes down to screen resolution.
If you have a 24″ with 1440×900 resolution then you are not getting any more desktop space than a 19″ with same res.
I guess this study assumed that people would use their monitors are their max res.
v.
yup
I use an external monitor with my Inspiron 6000 laptop - by “extending” the desktop onto the second monitor, I’m able to use both the laptop’s original monitor and a 20-inch Dell LCD as two distinct parts of a single workspace. Having two monitors, as well as wireless keyboard/mouse combo is convenient.
You mean size does matter? Sorry, I was reading the Spitzer stories before this one.
I keep my desktop resolution at 800×600 — I don’t need to see more things, I need to see them bigger.
24″ monitor resolution is 1920×1200. i like the one i have a lot.
for the guy using 800×600:
You can use a higher resoliton and increase the font and icon sizes on windows.
What’s really annoying is that the IT people all have huge screens or two screens. And they set up all the applications.
In the trenches, we have one little screen and have to always be moving the windows around — because the apps are set up assuming the screen size the IT people use.
They also have printers with “Times New Roman Bold” font installed, so Word’s Font Substitution always shows us that it is replacing that font with itself.
Duh.
Give IT the _least_ capable machines.
A rising technology tide lifts all the boats ONLY if the IT people are tied up to the dock using the shortest ropes.
SO YOU CAN FINISH WORK 2.5 HRS EARLY - UNLESS YOU HIRE FEW PEOPLE OR ACTUALLY DO MORE, THERE IS NO BENEFIT TO THE BUYER.
Your employer pays you $?? an hour to work. If it takes you 100 hours to do something and the can cut that down to 75 hours by getting you a 2nd monitor they just saved 25x$?? Assume $?? is $20 ($20 an hour = a $40k a year salary). That means for each 100 hour task the BUYER would save $500.
You can look at it another way, assume it was going to take you 10 days and that giving you a 2nd monitor shortened that to 7 days. Well, now they can have you work on something else for those 3 days. In the end it saves them money.
A 23 inch monitor is a whopping $240 a Costco. Most computers and notebooks will already run a second monitor so it’s unlikely they have to buy any more equipment and on top of that, even if they do a video card is like $60. So, for a total max investment of $300 they can get several hundred dollars of month of more work from their employees. It seems like a no brainer.
As for the research being sponsored by NEC, I can only assure you that most people I know, including myself, are VASTLY more productive on two monitors. It doesn’t take a genius to figure out all the reasons why that would be true.
Are you referring to a 2003 study with this post? Where is the link to the survey you’re talking about?
What is really funny is that this is the 2003 study, but it keeps on coming up all over the web. Every 4-5 months someone mentions it in either a blog or article.
I have been looking for a copy of the original study for a while, but nobody seems to know where it is
Totally. I chimed in on this topic and show how it has improved my life, beyond work. http://juliaroy.com/
I was the network hardware specialist for a fairly large government agency here in Atlanta.
I actually had trouble convincing users that two monitors would make their lives easier. The most common reason for not upgrading to two monitors was they didn’t want to lose the desk space the second monitor would require.
I told my people that they already had a mental model for using two monitors. I pointed out that they already knew how to read something off one piece of paper and then write on another piece of paper. Two monitors work the same way.
I found that if I promised to install a second monitor and then to come back that same afternoon and remove it if they didn’t like it I could get them to at least try a two monitor solution.
I always kept my promise to show up and check on how the work was going with two monitors instead of one butI never once took the second monitor off anyone’s system. Most often, as soon as I stuck my head in the user’s office door they would threatened to kill me if I even touched their new monitor.
otpu
Anybody that doesn’t have two monitors by now that sits at a computer all day works for a VERY CHEAP company and should not ever expect a decent raise or bonus if they won’t fork out an extra $300 for a decent monitor setup.
Smaller screen size = less productivity?
If you’re an engineer at Google, you get a 30″ HP LCD. Or, you can opt for two 24″s. Employees in other departments get one 24″.
Wide vs Normal aspect ratio?
On aspect ratio: “Knowledge workers” are probably better off with widescreen. On a 22″ widescreen at 1680×1050, two full pages of text fit readably side-by-side; for many tasks, additional horizontal space has more marginal benefit than additional vertical space.
Well…as they say…size matters :)
Nearly everyone has dual monitors where I work, and it’s definitely made a difference, particularly amongst the developers. One monitor for code and debugging, one monitor for firefox or safari.
http://blog.pclark.net
Size isn’t the best measure, Resolution is. A 26″ screen typically has the same resolution as 24″ so the only benefit of a 26″ would be if you have poor eye sight. I run two 24″ monitors, one in landscape and the other in portrait so I get the best of both worlds. It really does make a big difference.
Been using dual monitors (20″) for several years. The price for digital has been coming down to where two digitals in today’s money costs less than what we once paid for a Princeton CRT with a better dollar.
Work as a controller and I would buy my own if the company didn’t. Spreadsheet up on one, accounting package on the other - only way to work. Two spreadsheets and drag and drop - I’m surprised that productivity gains are as low as they say.
FWIW, the tech speechifier that spoke at our last conference claimed that gains increased through adding three, but you started to lose time when you started knocking them off your desk (four and more). He was serious about the first comment, maybe about the second…
Are you kidding…I surf WAY more porn with a bigger monitor
These results are bunk.
I wonder if the test subjects know about “alt-tab”?
this is an issue of focus switching, and how easily you can do it.
I had my 42″ monitor fall on me at work and now my productivity is at zero. :(
Personally, I find two 4:3 monitors better than one large widescreen monitor. I almost always maximize my windows which makes 2 screens better.
If you work with one large widescreen monitor, you are constantly resizing things which slows you down.
but yeah, I agree with the study… more real estate is better. Some people are initially turned off by 2 monitors because its a bit confusing at first but I suggest pushing through. You will get a lot more work done and you will get promoted!
to argh and his complaints about IT getting all the goodies. Of course we do; it’s part of our compensation package for doing grunt work in caves. Oh, and the 3 hour day and 4 day work week ain’t bad either…. Supply and demand; ask Bill Gates.
A colleague of mine got himself a 40 inch monitor recently; since then his productivity has increased significantly. If progress continues we think it will be worth investing in one of the new 60 inch monitors.
I wish I had a big monitor :-(
In fact i wish i had a computer.
If only we could afford the luxury of large monitors all round where I work! unfortunately our Director of CIT is just too tight for that!
I’m a developer. I use 3 monitors and believe there is value in both the number and size of them. I typically have SQL Manager open on left screen, Visual Studio on center 22″, and the site in a browser on the 19″ on the right. I keep the 19″ set to 1280×1024 to simulate the typical users configuration, and check every new page there. It’s a wonderful thing, and I can’t imagine ever doing it without it! I still get slowed down switching occasionally to see my email, or jump to a forum to look something up…so I’m considering a fourth monitor…Peter, if you don’t need that 42″, and if it’s still working, let me know…
I work for a company that employs 83,000 worldwide, and their policy since I started here last year is, if you have a laptop, you don’t need a monitor. I’ve had nothing less than a 21″ monitor for the past 7 years! Watching people code and administer web sites and databases on their tiny 1024×780 screens is maddening. I brought in an extra flat panel from home. This is ridiculous.
At work I have a 19″ 4:3 Dell monitor - it’s a pretty nice, bright clear etc. At home I have a 24″ Dell widescreen - it is truly amazing - I can have two word or deltaview documents side by side, and for some tasks that makes life so much better. I’ve used multi-monitor setups a few times, but really much prefer one big screen.
I run 4 19″ monitors on 1 system and love it. I have mail in one window, web another center for whatever task I am on at that time and the 4th is kind of a catch all.
at home however I prefer just 1 wide screen. Multi monitors just didnt work well there.
I think I found the original study… http://www.humis.utah.edu/humis/docs/organization_951_1147817063.pdf
For the people who don’t believe this, or say the study is biased, please read Edward Tufte’s “The Visual Display of Quantitative Information”
I switched form a 12″ mac laptop to a 24″mac desktop plus spaces. wow. a world of difference. i can not see my graphic files at the same time, as well as having email plus SOHO plus Daylite open at the same window!
i totally believe the study.
Bigger screen better.
See longer unix command like I can. See more large log file I can. Scroll too much I dont have to.
I am a retired mainframe programmer. I use three 21 inch CRT monitors and would not consider any less. When I help people with their computers, it is hard to only have a single screen.
I can have my HTML editor on one screen and IE with the site on another. Maybe a help file (or something) onthe 3rd monitor.
visit me at
www.pctrainingathome.com
The benefits to multiple monitors increase exponentially with the number of pc’s one uses.
1. people can’t see me at my desk
2. I get to be more productive
3. A.D.D. folks understand `out of sight, out of mind’
4. people can’t see me at my desk
5. one screen monitors the network full time
6. different browsers at the same time
7. people can’t see me at my desk
P.S. argh: we work because you’re generally incapable of it.
What were the results of the study about 7″ screens?
I have read this news earier and many people are discussing about this on seniorwoo.com, a great site for senior singles. Really hot! I thought you would like to check it out!
larger screen = more windows = too much objetives in the same time = less interest in what we do = less productivity.
People who use larger screen have to apply GTD !!!
Richard, since you’ve never done any coding on a dual screen setup… you opinion doesn’t match others’s experiences.
i.e.
Moving your eyes is faster then hitting ALT-TAB and waiting for the OS to redraw the scren. You can have your code on the monitor and the app running on the other. And when the app isn’t running, email, or help/man pages.
For any sort of computer work a larger screen makes a huge difference.
In my last job search (10 years ago, IT field), screen size was one of several “environmental” factors I used to evaluate a potential employer. If an employer supplied decent monitors and private office space instead of cubes, I considered that as an indication that they treated their employees well. Who wants to work for a company that doesn’t want to supply you the tools to succeed? And, in fact, considering these factors did help me make a good choice, since I’m still here.
I upgraded to a 30″ in the office about a year ago. My productivity is through the roof. For one, I enjoy sitting at my desk more and am working longer hours. But I’m also able to complete things faster… alt tab is well and good when you need to flip between programs, but what if you need to see several open documents at once?
Larger screen does not equal less interest in what we do. That’s the most ridiculous thing I’ve ever heard. I love what I do. If a bigger monitor makes YOU less interested in what you do, perhaps your job sucks.
Clearly this depends on your tasks. I do both marketing communications writing and market research reports; when I work from home, I have both a 20″ iMac and a 13″ Vaio to choose from. Doing the market research reports on the Vaio is torture, since it involves lots of cutting and pasting from Excel, writing analysis based on data from the charts and other documents like PDFd annual reports, and writing report and chapter summaries where it’s helpful to be able to scroll through the main body of the report while typing.
But when I’m drafting a brochure, I’m pretty much staring at a blank screen, and maybe a few print-outs of product information for reference. At that point, the bigger screen almost becomes a hindrance because it tempts me to cruise over to eBay or sites like these rather than get my work done!
Just a blog-back, about tuning bandwidth on the wetware bus.
If this is true, then one monitor that was the size of the planet would mean that one person could do everything and be the most productive person on Earth.
I have moved from 1024×768 pixels to 1680×1050…. way better cos i can have two word docs open at once without changing….
but unless u do that all day, there isn’t much productivity boost
I use 4 dell monitors in a 2×2 setup at home, and its great. At work I have 4 that are all side-by-side and it isn’t as good as 2×2, but I can tell that I’m getting more done now than I was with the original setup of two monitors.
The reason why you see a limit at 24 to 26″ monitors is because the standard native resolution is 1920×1200.
With that said, I just moved from 1024×768 to 1920×1200 - 17″ to 24″ and it is amazing how much I can see on a spreadsheet now.
If any significant portion of the work involves paying a human to copy information between spreadsheets, the better solution would be to invest in some automation and systems design so that humans don’t have to do such mundane work as a routine.
I work at a technology company and if the software we sell required a customer to manually move information around we would get raked over the coals. But all our internal systems at their heart, involve someone cutting, pasting clicking numbers through 20 different spreadsheets.
I always connect my laptop to a 20″ screen (1680×1050), which greatly improves my productivity, but I think I could do even better with 1920×1200. A 30″ screen is probably overkill for me at this point, though.
SO LAME
very interesting post
I think bigger and multiple screens will really boost your productivty. I work at an IT company using BizTalk. For sure, BizTalk is really graphical, and doing too much scrolling and resizing will take your time. That’s why in our company, when we switched to bigger monitors, our productivity increased.
Using ‘extended desktop’ to an external monitor certainly improves laptop productivity. Especially when plagiarizing. This morning I ordered a T61p with 15 inch 1920×1200 screen. My plan is to boost coffee shop productivity by wearing strong reading glasses to take advantage of all those pixels. Insane?
I find this hard to swallow (no pun intended from the bigger is better bit) seeing that my eyes ache after looking at those big ass screens. Actually, after working 10+ hours on any computer, one’s eyes are going to feel it.
Heather Shimmin
Director of Creative Services
Strategy Node - Utah SEO / Utah SEM / Utah SMM / Utah Analytics
www.strategynode.com
More screens or bigger screens does improve productivity. For a coder or anyone dealing with large amounts of information, having multiple monitors is essential.
From the WSJ summary of the research, the research seems to be sloppy and vague but I’m guessing the article didn’t want to get into technical details.
This is absolutely true. We use two monitors at work, and it made an enormous, easily-measured and positive impact on our productivity. I can’t imagine having to work with just one. Very good investment, and foolish to think that it won’t help.
Dollar Store, Franchise Dollar Store, Online Dollar Store Services
I purchased my multiple monitor computer and multi monitor array from the site http://www.multiplexpc.com/
I can’t believe how much my quad monitor array has increased my productivity!
Just upgraded from my Dell 13″ monitor on my lap top to a 22″ inch desktop monitor and the difference is awesome! I’m also looking forward to that extra 2.5 hours per day!
I wrote about the decision and justification to upgrade here: http://www.brooksvannorman.com/a-dell-22-lcd-monitor-upgrades-the-workstation/
If you are going to purchase a multi-screen computer, you should definitely buy from http://www.multi-monitors.com. They carry the brand SUPER PC which is the most trusted and most reliable brand of Multi-Monitor Computers. I purchased a Quad monitor SUPER PC and lcd display for under $3000! Just thought you guys should know, because some guy tried to recommend a copycat website two comments up. I wouldn’t trust a copycat website that’s been around for less than a month. SUPER PC has been around for almost ten years.
Hey Paul, I totally agree! http://Multi-Monitors.com is the place to go for Multiple Monitor Computers. I got a Six Screen System from SUPER PC and I still want more monitors. It makes Day Trading and Multi-Tasking so darn easy and fun!
Honestly, multi-monitors.com is waaayyy overpriced. You should definitely visit http://www.multiplexpc.com for the lowest prices on multi-monitor products and computers.
I agree, Henry, I went and compared prices on both sites, and http://www.multiplexpc.com was lower in price on everything. I think I am going to purchase from them soon. Still doing research. Thanks for the info and links!
Multiple monitor workstations are available at http://www.multiplexpc.com/
bgkajw
methadone clinic durango
tewzqyr pjieh
bomb blast colombo
wuzey pvlhea bszmjvw
minimum wage for peoria county illinois
If it is really better to have more screen space, that probably means that having virtual desktops has the same effect for less price. The odd thing is, neither major OS has this feature… perhaps a conspiracy?
I feel twenty times more productive with four virtual desktops than with just one.
I have to say that http://www.multiplexpc.com is a great site. I followed Ken’s advice and checked them out. Great site for multi monitor arrays and computers.
Umm, I just went to Multiplexpc.com and there’s nothing there. http://Multi-Monitors.com looks pretty cool though. I guess the question has answered itself.
I have to disagree with Chad above, I went to http://www.multiplexpc.com today and it’s active, maybe his internet connection is messed up something, but they are the best online retailer for multi monitor computer needs. Call them at 888.641.7227 to speak with them. They’re great guys!
I found some topics in
www.alnaja7.org

WSJ.com's business-technology blog focuses on the technology that businesses use -- the hardware, software, services and know-how that can make or break a business -- and on the people who deploy that technology. The lead writer is Ben Worthen, who joined The Wall Street Journal from CIO Magazine. The blog also includes contributions from other reporters and editors at the Journal, WSJ.com and Dow Jones Newswires. Have a comment? Write to